Terms of Use – Entar (South Africa)
Welcome to Entar (www.entar.co.za)
Thank you for choosing Entar as your online destination for computer products and related equipment. Entar operates an online store supplying computer products sourced from trusted local suppliers. By accessing or using this website, you agree to be bound by the Terms and Conditions set out below.
If you do not agree to these Terms and Conditions, please do not use this website.
1. WEBSITE TERMS OF USE
Entar provides information, services, and the ability to purchase products through this website (“the Services”). Your use of the website constitutes acceptance of these Terms and Conditions, as well as any policies referenced herein.
Entar reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of the revised terms.
2. DISCLAIMER AND LIMITATION OF LIABILITY
The use of this website and the Services is entirely at your own risk. To the fullest extent permitted by South African law, Entar shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from:
- Reliance on information contained on this website
- Errors or inaccuracies on the website
- Emails or electronic communications sent from the website
- Website downtime, delays, or unavailability
- Viruses, malware, or other harmful components acquired through website use
- The use of, or inability to use, the website or Services
- Delays or failure in the supply of products
You hereby indemnify Entar against any loss, damage, or expense arising from your use of this website or breach of these Terms.
Nothing in these Terms limits any rights you may have under the Consumer Protection Act, 68 of 2008 (CPA).
3. CONTENT AND INFORMATION ACCURACY
While Entar makes every reasonable effort to ensure that information on the website is accurate and up to date, we do not warrant the accuracy, completeness, or reliability of any content. Product descriptions, images, specifications, and pricing may be subject to change without notice.
Entar reserves the right to correct errors, update information, or discontinue products or Services at any time.
4. COPYRIGHT AND INTELLECTUAL PROPERTY
All content on this website, including text, images, logos, graphics, and software, is the property of Entar or its licensors and is protected by South African and international intellectual property laws.
You may not copy, reproduce, distribute, modify, or exploit any content for commercial purposes without prior written consent from Entar.
5. EXTERNAL LINKS
This website may contain links to third-party websites for convenience or reference. Entar has no control over the content, security, or practices of these websites and accepts no responsibility for them. Use of external websites is at your own risk and subject to their respective terms and conditions.
6. MINORS
If you are under the age of 18, you may only use this website with the involvement and consent of a parent or legal guardian. The parent or guardian accepts responsibility for all activities conducted under the minor’s use of the website.
7. IDENTITY VERIFICATION
Entar reserves the right to verify the identity of customers placing orders or making enquiries, as well as the authenticity of any communications transmitted via the website or electronic means.
8. SYSTEM AVAILABILITY
While Entar aims to ensure continuous access to the website, uninterrupted availability cannot be guaranteed. Scheduled maintenance, technical issues, or factors beyond our control may result in temporary suspension of Services.
Entar shall not be liable for any loss arising from website unavailability.
9. WARRANTIES
You warrant that all information provided to Entar, including personal and payment details, is accurate, current, and complete.
Except as required by the CPA, Entar provides the website and Services “as is” and makes no warranties, express or implied, regarding performance, availability, or suitability for a particular purpose.
10. ACCEPTABLE USE OF THE WEBSITE
You agree not to:
- Use the website for unlawful or fraudulent purposes
- Post or transmit harmful, offensive, defamatory, or obscene material
- Attempt to gain unauthorised access to the website or systems
- Impersonate another person or entity
- Interfere with the website’s security or functionality
Entar reserves the right to suspend or terminate access for any misuse of the website.
11. USER SUBMISSIONS
Any content, feedback, suggestions, or ideas submitted to Entar via the website become the property of Entar and may be used without compensation or acknowledgment, unless otherwise agreed in writing.
12. PRIVACY AND DATA PROTECTION
Entar is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
Personal information collected is used solely for order processing, customer communication, and service improvement. Aggregate, non-identifiable data may be shared for statistical or analytical purposes. For full details, please refer to our Privacy Policy.
13. ONLINE SALES AND PRODUCT PURCHASES
13.1 Orders and Payment
- Orders are subject to acceptance and product availability.
- A sale is only confirmed once payment has been received and order confirmation issued.
- All prices are displayed in South African Rand (ZAR) and include VAT unless stated otherwise.
13.2 Product Supply
- Products are sourced from third-party suppliers.
- Availability and delivery timelines may depend on supplier stock and logistics.
- Entar reserves the right to cancel orders due to pricing errors, stock shortages, or supplier issues, in which case a full refund will be processed.
13.3 Delivery
- Delivery is subject to full payment.
- Delivery times are estimates and not guaranteed.
- Risk of loss passes to the customer upon delivery.
13.4 Returns and Refunds
Returns and refunds are governed by the CPA and Entar’s Returns Policy, including:
- A 7-day cooling-off period for certain online purchases
- Returns for defective or incorrect products
- No returns on products damaged through misuse or negligence
14. ELECTRONIC COMMUNICATIONS
By using this website, you consent to receiving communications electronically. All agreements, notices, disclosures, and communications sent electronically satisfy any legal requirement for written communication in terms of the Electronic Communications and Transactions Act, 25 of 2002 (ECTA).
15. SOLE RECORD
These Terms and Conditions constitute the entire agreement between you and Entar regarding the use of this website and the Services provided.
16. GENERAL PROVISIONS
- No waiver shall be valid unless in writing
- No partnership, agency, or employment relationship is created
- You may not cede or assign your rights without written consent
- If any provision is found invalid, the remaining provisions remain enforceable
17. GOVERNING LAW AND JURISDICTION
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts, with preference to the Magistrate’s Court where applicable.
Thank you for choosing Entar. We value your business and trust that your experience with us will be professional, secure, and reliable.